FAQ
Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
Shipping can take up to 12 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Shipping is free on all orders!
Certainly! We will send you an email with your tracking link within 2 business days after placing your order.
Returns & Refunds
While we sincerely hope you will enjoy your purchase, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. A $7 processing fee is applied to all returns. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
A refund request can be submitted within a month after the purchase is made.
A $7 processing fee is applied to all returns. The cost of the return shipping is handled by the customer.